Ten888 Terms & Conditions

By using the ten888 platform, you confirm that you have read, understood, and agreed to these terms and conditions in full. Creating an account or using any service on ten888 constitutes acceptance of these terms.

Ten888 reserves the right to update these terms and conditions at any time. Continuing to use the platform after any changes are made will be considered your acceptance of the updated terms. We recommend checking this page regularly.

All ten888 services are intended for personal and recreational use only. Commercial or professional use is not permitted.

To register on ten888, you must provide accurate and complete information. Opening an account with false details is a violation of these terms and may result in account termination.

• Each user is only allowed one account You may open. Operating multiple accounts by the same individual or household is strictly prohibited.
• The name, mobile number, and date of birth provided at registration may be subject to verification.
• It is your responsibility to keep your account password and login credentials secure.
• If your account security is compromised, contact ten888 customer support immediately.
• Sharing or transferring your account to another person is strictly prohibited.

The mobile number you provide at registration will be verified via OTP. Your account will not be activated until verification is complete. ten888 may request additional identity verification at any time.

Ten888 accepts deposits via local payment methods including bKash, Nagad, and Rocket. All deposit amounts must fall within the specified limits, and every transaction is secured with encryption.

• Minimum deposit limits are listed on the ten888 payments page.
• Deposits are usually credited to your account instantly. If there's a delay, please contact customer support.
• Withdrawals will be processed using the same payment method used for the original deposit.
• Withdrawals typically take 1–3 business days to process.
• Identity verification (KYC) may be required before a withdrawal can be processed.

In compliance with anti-money laundering laws, ten888 is required to share transaction information with relevant authorities when necessary. Payments through third-party accounts are not accepted.

Bonuses and promotional offers at ten888 are subject to specific terms and conditions. Each offer has its own wagering requirements, and withdrawals of bonus funds will not be permitted until those requirements are met.

• Welcome Bonus: For new members only, applied at a set rate on the first deposit.
• Reload Bonus: Bonus credits on deposits made within a specified time window.
• Cashback: A partial refund on losses, subject to specific conditions.
• Bonuses must be claimed within a set timeframe — they will expire if not used before the deadline.
• The same bonus cannot be claimed more than once.
• Ten888 reserves the right to modify or cancel any bonus offer at any time.

There are general rules that apply when placing bets on ten888. These rules apply equally to all players.

• Once confirmed, bets cannot be changed or cancelled.
• Odds displayed on ten888 are subject to change at any time. The odds at the time a bet is confirmed are the ones that apply.
• If incorrect odds are displayed due to a technical error, ten888 reserves the right to void the affected bet.
• If a match or event is cancelled, the stake for the affected bet will be refunded.
• For live betting, if the connection is lost and a bet has not been confirmed, it will be voided.
• Maximum betting limits are set by ten888 and are subject to change.

Ten888 does not control the outcome of any match or event. We provide odds on a strictly neutral basis and play no role in determining results. Bet fixing or placing bets using insider information is strictly prohibited.

The following activities are strictly prohibited on ten888. Violations may result in account termination and forfeiture of deposited funds.

• Creating or operating multiple accounts.
• Registering using a false identity or someone else's information.
• Placing bets using bots, scripts, or automated software.
• Intentionally exploiting any technical vulnerability or bug in the platform.
• Harassing or defrauding other users.
• Transactions involving money laundering or illegally obtained funds.
• Attempting to gain unauthorized access to ten888's systems.

Responsible gaming is always ten888's top priority. We believe gaming should be a source of entertainment — not a source of problems in anyone's life.

• You can set your own daily, weekly, or monthly betting limits at any time.
• You can temporarily suspend your account for a set period at any time (cooling-off).
• You may request a permanent account closure at any time.
• If you notice signs of gaming addiction, you can reach out to our customer support for help.

If someone you know shows signs of a gaming addiction, encourage them to seek professional help. For detailed responsible gaming resources, visit our Responsible Play page.

Ten888 may temporarily suspend or permanently close a user's account under the following circumstances:

• For any breach of these Terms & Conditions.
• For registering with false or incomplete information.
• If you fail to cooperate with identity verification.
• If evidence of suspicious transactions or fraud is found.
• If your account has been inactive for an extended period.

Before closing an account, ten888 will generally notify the user by email or SMS. However, in cases of serious violations, action may be taken without prior notice. Any valid balance remaining in the account will be returned through the standard process, except in cases involving fraud.

Ten888 takes your personal data seriously. Our Privacy Policy explains in detail how we collect, store, and use your information.

• Your information is used solely to improve ten888's services and to verify your identity.
• Your information is never sold or shared with third parties except where required by law.
• You may request to view or delete your stored data at any time.

To learn more, visit our Privacy Policy Read the page.

Ten888 is a gaming platform. We strive to maintain a fair and secure environment, but our liability has defined limits in certain areas.

• Ten888 is not responsible for any gaming session disruptions caused by internet connectivity issues or technical problems.
• Ten888 has no direct control over transaction delays caused by issues with third-party payment gateways.
• Ten888 is not liable if account information is compromised due to the user's own negligence.
• Ten888 does not provide compensation for any financial losses incurred through betting.

Ten888 reserves the right to modify, add to, or remove any part of these terms and conditions at any time. Users will be notified of significant changes in advance via email or platform notification.

Updated terms take effect from the date they are published. Continued use of the platform after any changes constitutes your acceptance of the revised terms. We recommend checking this page regularly.

If you have any questions or comments about these terms and conditions, please get in touch with us. ten888's customer support team is available 24/7, every day of the week.

We typically respond to emails within 24 hours. For urgent matters, please reach us directly via live chat.